July 16, 2006
Dear Friends,
Here's the complete set of correspondence between Mr. Tony Tan Caktiong, Jollibee President, Mr. Erwin Elechicon, Greenwich Pizza President, and myself for you to understand my objection to the illegal food stall set up by Greenwich in Pila, Laguna's historical landmark plaza. I also attach pictures of the stall, the complete Presidential Decree 1505 protecting heritage landmarks, and Mr. Rina David's editorial about the issue. It is a happy day for all who care about our heritage landmarks. My correspondence are instructive as well to fellow advocates who want to learn how to write effective advocacy pieces.

July 9, 2006
Mr. Tony Tan Caktiong
President
Jollibee Foods Corporation
Jollibee Plaza
10 Emerald Avenue, Ortigas Center
Pasig City
Philippines
Dear Mr. Tan Caktiong,
I would like you to please look into the matter of an illegal placement of a Greenwich food stand on the Historical Landmark Plaza of Pila Laguna. I attach pictures of the stand taken today. The stand has been on the plaza for four days.
The plaza of Pila, Laguna was declared a National Historical Landmark on May 17, 2000 by the National Historical Institute through Presidential Decree No. 260. It is a landmark because it is one of the few remaining examples of a Spanish colonial town plaza, surrounded by some very fine examples of Spanish and American period homes. Since its landmark status, Pila has become a tourist destination and is loved by local and foreign visitors.
Presidential decree 1505 amends Presidential Decree 260 by prohibiting the unauthorized modification, alteration, repair and destruction of original features of all national shrines, monuments, landmarks and other historical edifices.
The illegal placement of this food stand began with a company representative offering the Mayor of Pila a fee of 10,000 pesos to set up their stand on the Landmark Plaza for a period beginning July 5 ˆ July 29. Both the Greenwich representative and the Mayor of Pila had no legal basis to make such a transaction and go against Presidential Decree 1505.
The Greenwich food stand insults the townspeople who fought for and secured the Landmark Status. In addition, the food stand negatively affects the aesthetic charm of the plaza and will definitely affect tourist visits.
I will counsel you that in the past, several companies have violated the Presidential Decree (the last being Globe) by defacing and altering the Landmark Plaza with their materials or structures. The townspeople, with the help of the activist group, The Heritage Conservation Society and the media immediately organizes and have the offending materials or structures removed. The errant corporation only suffers ill will and bad publicity.
We strongly urge you to have the Greenwich food stand removed immediately. You have garnered many accolades as a good and far-sighted businessman. Let’s see you earn it on this issue.
Sincerely,
John L. Silva
Senior Consultant
National Museum of the Philippines
Former Trustee, Heritage Conservation Society

July 10, 2006
Mr. John L. Silva
Senior Consultant
National Museum of the Philippines
Dear Mr. Silva,
This responds to your July 9 email note to Mr. Tony Tan Caktiong regarding the Greenwich food stand at the Plaza of Pila, Laguna. Mr. Tan forwarded this note to me for immediate action in my capacity as the President of Greenwich Pizza Corporation, which is a part of Jollibee Foods. In the interest of a speedy response, I am emailing this reply to you, as well as copying the rest of the persons on your copy list.
Let me start by thanking you for sending us the note. We take very seriously our commitment to be a good corporate citizen, which tries to do the right thing in every decision and action we take. Consequently, we have quickly looked into the matter you have described and are already taking the appropriate action.
By way of background, I’d like to briefly go over what has happened, from our perspective. Jollibee Foods has been a major patron of the community activities of Pila in the past, including supporting Pila’s Foundation Day events last year. Event sponsorship as well as the setting-up of food stands were among the activities our brands Jollibee and Chow King undertook in the area of Pila’s town plaza last year. We believe these helped contribute to the success of the celebration.
We again wanted to participate in Pila’s Foundation Day this year, which we understood would be celebrated with activities throughout the week of July 24. In the same spirit of celebration, we again proposed to support the event, this time with Greenwich Pizza as a principal sponsor. This sponsorship included the earlier set up of a food stand last week, in anticipation of the Foundation Day activities. We had hoped that this would help create an early festive atmosphere, and spur interest and participation in the Foundation Day events. We made this sponsorship proposal to the local government unit, headed by the Mayor, as this is the usually-accepted practice with events of this nature across the country. The local government saw merit in our proposal, and consequently approved it. From our perspective, we were simply repeating what we believed was our participation in a successful event last year, and advancing this by a couple of weeks with the approval of the appropriate authorities.
We regret that we may have inadvertently offended sensibilities with our sponsorship. We certainly had no intention of doing so, much less defacing or marring anything¦ be it the Historical Landmark or indeed any other feature of the town. We had simply wanted to be a part of the town’s celebration, and do what we could to help make it a happy, activity-filled event. The food stand we put up is temporary, and by the week of the Foundation Day events, would be part of all the other stalls, stands and the ˜tiangge” that we understand will be set up in the area as part of the celebration. After the week of July 24, the stand would be dismantled and taken away.
Given the situation, however, we have asked our local representatives to meet the Mayor of Pila immediately, and offer to either relocate our stand or take it down and remove it temporarily. We are definitely more than willing to remain the sponsor of Pila’s Foundation Day. Our only request is that if the town decides to set up food stands and other stalls as planned during the period of Pila’s actual Foundation Day celebrations, that Greenwich Pizza will be a part of this, and will be allowed to set up its own stand as well. We hope you will agree that this is a fair and reasonable request.
Once again, we apologize for the sensibilities we may have offended. Certainly, no offense was intended.
We take much pride in our brands, and in the strong businesses we have built. We are a Filipino company, run by Filipinos, serving Filipinos and proud of our Philippine heritage. Indeed, we trace our success to the Filipino values that are an inseparable part of our Company’s culture and operations, and an important reason that we earn the preference of millions of Filipino consumers everyday. This pride in being Filipino is reflected in many ways in our Company, in our food products, in our employees, in our customer service, in our community involvement, and in our economic contribution to the country. Sponsorship of local celebrations like fiestas (and indeed, Pila’s Foundation Day) are important ways we involve ourselves in the Filipino community and contribute productively to it.
This is why we take your concerns very seriously. We want to be a positive, productive and proactive contributor. To do otherwise simply goes against what is at the core of Jollibee Foods and Greenwich. We hope the actions we are taking will address your concerns completely.
Please do email or call me if you have any other concerns that you want to discuss, or need any clarification on. I can be reached via email address eme@greenwich.com.ph, or you can call my direct line at +632 687 0919.
Best wishes.
Sincerely,
Erwin M. Elechicon
President & General Manager
Greenwich Pizza
July 11, 2006
Erwin M. Elechicon
President & General Manager
Greenwich Pizza
Dear Mr. Elechicon,
Thank you for your prompt reply and a history of your company’s participation with the yearly Pila Foundation Day activities.
The people of Pila, Laguna take to heart and welcome Greenwich’s interest in our town.
Your company went to the Mayor this year, as did Chow King and Jollibee last year, to negotiate your participation as you say, in “…the usually accepted practice with events of this nature across the country.”
There begins the first and overarching problem. Remove yourself as corporate person just as I remove myself as heritage activist and we are left facing, as citizens of this country, Presidential Decrees 260 and 1505 safeguarding national landmarks. The spirit of the latter decree is to give teeth to the first and exacts a punishment to violators of up to five years in prison and a fine of up to 10,000 pesos.
The Pila Plaza, a designated landmark by the National Historical Institute is protected by these two decrees from any alteration, modification, and destruction of the original features of the landmark. If you look at the photographs taken of your Greenwich food site (attached), surely any simpleton will agree that the food site violates and ruins the plaza’s original features.
The Presidential decrees supersede any agreement with the local government because it a decree which binds everybody. Ignorance of the law excuses no one. Your defense that your company went through the “…usual accepted practice…” disturbs me and the townspeople of Pila.
Let me illustrate my disturbance by noting that your parent company, Jollibee, has restaurants in the United States, Brunei, Hong Kong, and Vietnam. Every one of these countries have federal, constitutional, and socialist laws protecting their national landmarks with similar language and penalties. If Jollibee in Daly City decided to put up a food stall in Golden Gate Park, a national landmark in San Francisco, would connecting with the city Mayor and giving him, say, $10,000 suffice as a business procedure without consulting the American landmark laws? Would you do the same transaction with a Brunei Datu, or Mayor of Ho Chi Minh City, or the Hong Kong Mayor without consulting their landmark laws? You’d not only be foolhardy but could be accused of bribery as well.
So why should the Philippines with its own landmark laws be any different? You proclaim in your letter a pride in being Filipino, in its heritage, in its values yet you don’t seem to recognize two Presidential Decrees aimed to uphold, preserve, and safeguard landmarks that are the essence of all the pride and heritage and values you trumpet.
You are thinking on the small side if you say it “..fair and reasonable” if the Mayor allows other food stalls to go up, Greenwich should too. Where is your corporate social responsibility? The Mayor was in complete violation of the Presidential decrees in making illegal deals with food stall vendors both last year and this year. The townspeople have had a running battle with the Mayor on upholding the decrees. And yet, here’s the biggest food conglomerate in the Philippines still trying to tell the Mayor “Me-Too-Me-Too-food stall” instead of upholding the laws of the land, exercising corporate citizenship and not be party to an illegal act.
As a major food conglomerate, couldn’t you have realized there was something terribly wrong setting up your food stall alone, (“to create an early festive atmosphere”) in this beautifully kept plaza and park? Do you know why you were the only ones in the Plaza? Because the townspeople and the Pila Historical Society have been vigilant in keeping the Landmark Plaza in its preserved and pristine state. I’m sure you would have sensed it if you were setting the same food stall in Golden Gate Park. But somehow you seem to be oblivious and clueless doing it in the country you supposedly take great pride in.
However, your company was not all too clueless. When Ms Cora Relova, a member of the Pila Historical Society took photographs of the food stall, (the ones I sent Mr. Tan Caktiong) one of your employees threatened her, telling her to stop taking pictures. Clearly your own employees sensed something was wrong and illegal.
Members of the Pila Historical Society have decided to obtain from the local judge a temporary restraining order to remove the illegal Greenwich food stall immediately. We have asked Ms. Crystel Ronquillo, Store Manager of Greenwich, Santa Cruz to have the food stall removed but, as of this morning, she says she will not do anything until she hears from the Pila Mayor. The Mayor has called in sick. We are now considering filing criminal charges against Ms. Ronquillo for violation of Presidential Decree 1505.
Last year, Globe decided to hang banners throughout the Landmark Plaza. We acted immediately, recited the Presidential decrees to the Globe heads and the banners were promptly removed, without even consulting the Mayor who they negotiated with. Clearly, Globe read, understood, and upheld the law, the same one you are faced with. Greenwich/Jollibee should do no less.
Do we still want Greenwich’s participation? Of course, for so long as you respect the laws governing the town. You may even have your food stall be at the perimeter of the Landmark Plaza but one thing is clear. The Landmark Plaza which cover the grounds between the Municipio and the Church will not have food and commercial stalls of any kind. You should discuss this matter with Ms. Monina Rivera, President of the Pila Historical Society. Her phone numbers are 831-9666 and 831-3781. Ms. Rivera, a native of Pila has donated property in various parts of the town for use as a market or recreational purposes and is not averse to cooperating with companies like Greenwich in promoting its products. But, like other Pila Historical Society members and concerned townspeople, she is adamant about respecting and enforcing the law governing Pila’s Historical Landmark Plaza.
If you came from one of the most beautiful towns in the country with a plaza intact and centuries old trees ringing it and quaint colonial houses still prevailing, wouldn’t you feel the same way too?
We ask that you exercise corporate social responsibility and have the food stall removed today regardless of the Mayor’s approval. Take the loss of the 10,000 pesos you paid and exercise Philippine citizenship. You are sending a message to the Mayor and local government officials that a major conglomerate will not be party to law-breaking. The townspeople will have greater leverage with the Mayor in enforcing the landmark laws. We will be, like we have with Globe, thankful for your love and respect of our town and we will repay it with consumer patronage.
Sincerely,
John L. Silva
Senior Consultant
National Museum of the Philippines
Former Trustee, Heritage Conservation Society
July 11, 2006
Dear friends,
We just got word tonight from the Greenwich Store Manager of Santa
Cruz, Laguna that their food stall, illegally set up on the grounds of
Pila's Historical Landmark Plaza has been dismantled and tomorrow
there will be no sign of its presence.
A series of correspondence below between Greenwich/Jollibee and myself will explain the whole incident and with your support, caused the stall's dismantling and bring back the integrity of beautiful Pila
Plaza.
I want to thank all of you that I alerted, who in turn, wrote letters supporting our effort and letters of protest to Jollibee/Greenwich and spread the word to others who love Pila and heritage conservation. The
force of an enlightened citizenry through this medium called the
internet caused the corporate heads to see the light. This has not
been the first time I have asked your help. But the lesson here is
clear: if we all do our share, we will overcome any adversity.
I thank Mr. Tony Tan Caktiong, Jollibee President, and Mr. Erwin
Elechicon, Greenwich President for immediately responding to our
letters and in two days, resolved the matter. It's no use saying who
won because, actually, I find all this citizen protest personally
aggravating and time consuming and we, heritage lovers always feeling
that the corporations should know better given their battery of
lawyers and their knowledge of corporate social responsibility.
The only winner in this fight is Pila, this charming town with an
old-world presence. If I should ask compensation as an aggrieved
party, it would be to invite Mr. Tan Caktiong and Mr. Elechicon to a
tour of Pila and to make them fall in love with a heritage landmark so
that their corporations will not repeat this sad mistake in any part
of the country. The Pila Historical Society extends an open
invitation to both gentlemen and their families during its Foundation
Day.
For concerned citizens who ask how does one write an advocacy letter
to get results, the letters I wrote below are a good, and now,
successful examples of effective advocacy letters.
Thank you all again. This victory is for our beautiful country.
John
July 12, 2006
Dear Mr. Silva,
Thank you for copying me on your note below. As you have heard, we have closed the food stand. I am told that the full dismantling and removal of the stand will be completed sometime today. I’m glad that the issue is finally resolved, so that we can move on.
I’m also glad that you still welcome Greenwich’s participation in the town’s activities. If the town – including the Pila Historical Society and the local government – will agree on an appropriate site (which meets all legal, aesthetic, or any other requirements) for temporary commercial activities…then we certainly want to be a part of it. Our Company does not condone, and most definitely will not be a party to any questionable or illegal activity. Again, we simply want to be a positive, productive and proactive contributor.
We at Jollibee Foods and Greenwich wish you, and the Historical Society, and the entire town of Pila all the best. We can only hope that any discord is fully resolved to everyone’s satisfaction and without divisive confrontation. A “win-win” for everyone, so to speak. We gladly offer to support any activity or event in Pila that promotes this harmony, whether it be on the town’s Foundation Day or at any other time of the year. It is in this kind of environment that business (including ours) thrives, the community prospers, sustainable progress happens, and the values that we all hold dear really come to life.
Please do call me if you have any questions or suggestions
related to this issue or any other in the future. I believe you’ll find that a conversation with us at Jollibee Foods and Greenwich can get issues addressed responsibly and quickly.
Maraming salamat, po.
Sincerely,
Erwin M. Elechicon
Greenwich Pizza Corporation
MALACAÑANG
M a n i l a
PRESIDENTIAL DECREE No. 1505
AMENDING PRESIDENTIAL DECREE NO. 260, AS AMENDED, BY PROHIBITING THE UNAUTHORIZED MODIFICATION, ALTERATION, REPAIR AND DESTRUCTION OF ORIGINAL FEATURES OF ALL NATIONAL SHRINES, MONUMENTS, LANDMARKS AND OTHER IMPORTANT HISTORIC EDIFICES
WHEREAS, Presidential Decree No. 260 dated August 1, 1973, as amended, has declared certain sites, churches and places as national shrines, monuments, and/or landmarks, and placed their preservation, restoration and/or reconstruction under the supervision and control of the National Historical Institute in collaboration with the Department of Tourism;
WHEREAS, Section 4 of said Presidential Decree specifically vests the National Historical Institute with the right to declare historical and cultural sites and edifices as national shrines, monuments, and/or landmarks;
WHEREAS, Presidential Decree No. 1 dated September 24, 1972 reorganizing the government, has assigned to the National Historical Institute the preservation, restoration, and/or reconstruction of several historic sites and buildings;
WHEREAS, some private individuals and entities have undertaken the repair and alteration of historic edifices without the prior written permission of the National Historical Institute resulting in the change of the original features of such edifices;
WHEREAS, such moves adversely affect the efforts of the Philippine government, in general and of the National Historical Institute, in particular, in the preservation of our cultural heritage through the conservation of our historic sites and buildings; and
WHEREAS, there is a need to safeguard the improvements that have been made by the National Historical Institute in the development, preservation, reconstruction and restoration of said national shrines, and to prevent the careless and unscientific modification of the original features of important monuments, landmarks and historic edifices;
NOW, THEREFORE, I, FERDINAND E. MARCOS, President of the Philippines, by virtue of the powers vested in by the Constitution,, do hereby order and decree:
Section 1. Presidential Decree No. 260 is hereby amended by inserting another section after Section 4 to read as follows:
"Sec. 5. It shall be unlawfully for any person to modify, alter, repair or destroy the original features of any national shrine, monument, landmark and other important historic edifices declared and classified by the National Historical Institute as such without the prior written permission from the Chairman of said Institute.
Any person who shall violate this Decree shall, upon conviction, be punished by imprisonment for not less than one year nor more than five years or a fine of not less than one thousand pesos nor more than ten thousand pesos or both, at the discretion of the court or tribunal concerned."
Section 2. Sections 5 and 6 of the same Decree are hereby renumbered Section 6 and 7 respectively.
Section 3. This Decree shall take effect immediately.
Done in the City of Manila, this 11th day of June, in the year of Our Lord, nineteen hundred and seventy-eight.
Rina David's editorial, July 16, 2006, Philippine Daily Inquirer

AT LARGE
A food stand in the plaza
By Rina Jimenez-David
Inquirer
Last updated 01:35am (Mla time) 07/16/2006
Published on Page A11 of the July 16, 2006 issue of the Philippine Daily Inquirer
IT MAY now be considered water under the bridge, but a recent dispute between concerned citizens of Pila town in Laguna province (with the support of the Heritage Conservation Society) and Greenwich Pizza as well as its corporate parent, Jollibee Foods Corp., is a good example of citizen action borne of vigilance, as well as of corporate responsiveness to public concerns.
The dispute began with a letter sent by e-mail to Tony Tan Caktiong, president of Jollibee Foods, by John Silva, a consultant with the National Museum and former trustee of the Heritage Conservation Society. It was about the setting up of a temporary food stand of Greenwich Pizza in the town plaza of Pila. The plaza was declared a National Historical Landmark by the National Historical Institute in 2000 because, said Silva, “it is one of the few remaining examples of a Spanish colonial town plaza, surrounded by some very fine examples of Spanish and American period homes.”
Because of its landmark status, the Pila town plaza is protected by law from “unauthorized modification, alteration, repair and destruction.” As Silva noted: “The Greenwich food stand insults the townspeople who fought for and secured the Landmark Status. In addition, the food stand negatively affects the aesthetic charm of the plaza and will definitely affect tourist visits.”
The next day (which says something about Jollibee’s responsiveness -- Tan Caktiong actually reads his e-mail!), Silva received a response from Erwin Elechicon, president and general manager of Greenwich. Elechicon explained that Jollibee Foods has been a “major patron of the community activities of Pila in the past,” and on the occasion of Pila’s Foundation Day last year, both Jollibee and Chow King sponsored the events and set up food stands in the plaza area.
This year, Greenwich, as principal sponsor, proposed to set up a food stand two weeks before the Foundation Day and secured the approval of the mayor for a P10,000 fee.
* * *
“FROM OUR perspective, we were simply repeating what we believed was our participation in a successful event last year, and advancing this by a couple of weeks with the approval of the appropriate authorities,” Elechicon wrote. He assured Silva that the food stand was temporary and would be dismantled after the Foundation Day activities.
“Given the situation, however,” Elechicon added, “we have asked our local representatives to meet the mayor of Pila immediately, and offer to either relocate our stand or take it down and remove it temporarily. We are definitely more than willing to remain the sponsor of Pila’s Foundation Day. Our only request is that if the town decides to set up food stands and other stalls as planned during the period of Pila’s actual Foundation Day celebrations (the week of July 24), that Greenwich Pizza will be a part of this, and will be allowed to set up its own stand as well. We hope you will agree that this is a fair and reasonable request.”
The Greenwich head concluded his letter by stating his company’s and Jollibee’s support for “Filipino values” and pride in Filipino heritage.
* * *
MOST other activists might have let the issue rest, but not Silva. He wrote a reply letter to Elechicon that not only allowed him to get some licks in, but also clarified for Greenwich and Jollibee what should have been the full extent of their response, given their claims to exercising corporate social responsibility.
It was not enough for Greenwich to have secured the local government’s approval for its participation in a community activity, Silva noted. “The Presidential decrees (on national historical landmarks) supersede any agreement with the local government because (they are) decrees which bind everybody. Ignorance of the law excuses no one. Your defense that your company went through the ‘usual accepted practice’ disturbs me and the townspeople of Pila.”
Added Silva: “You are thinking on the small side if you say it’s ‘fair and reasonable’ if the mayor allows other food stalls to go up, Greenwich should too. Where is your corporate social responsibility? The mayor was in complete violation of the Presidential decrees in making illegal deals with food stall vendors both last year and this year. The townspeople have had a running battle with the mayor on upholding the decrees. And yet, here’s the biggest food conglomerate in the Philippines still trying to tell the Mayor ‘Me-Too-Me-Too-food stall’ instead of upholding the laws of the land, exercising corporate citizenship and not be party to an illegal act.”
In that letter, Silva also informed Elechicon that members of the Pila Historical Society had decided to go to court to get a temporary restraining order to have the food stand removed from the plaza.
* * *
FORTUNATELY, the matter didn’t have to go before a judge. Two days after the exchange of e-mails began, Silva got word that the food stand had been dismantled and by the next day there would be no trace left of the structure.
Elechicon, for his part, said Greenwich still wanted to take an active part in Pila’s community activities, and if the town and the historical society could agree on an appropriate site (other than the plaza) for food booths, then they would want to be part of it. “Our Company does not condone, and most definitely will not be party to any questionable or illegal activity. Again, we simply want to be a positive, productive and proactive contributor,” he said.
All’s well that ends well? Yes, but only after concerned townsfolk who valued their town’s history and beauty kicked up a fuss, found an advocate and champion who knew the right buttons to push, and were met by a prompt and proper response from a company that believed in living up to the values it espoused.